Frequently Asked Questions

What is the Weighted Shortest Job First (WSJF) Priority technique?
WSJF is a prioritization model that is used to help identify the order in which to do work, in order to maximise value delivered. By ranking each item in your backlog, you're able to determine which features should be delivered first.

How does the Priority Calculator work?
You can start by clicking the WSJF Calculator App from Jira's Apps dropdown menu. Once the page loads you will be able to choose one of your existing Jira filters to import issues to prioritize. If you don't have a filter you want to work with, you should create this first. Once you've selected a filter you apply a score to each component of cost of delay - business value, risk reduction & time criticality. You will also need to apply a relative score for sizing. Once these have been entered, you can click View Result to calculate a WSJF ranking for your chosen filter.

What are the benefits of using WSJF for Prioritization?
This technique helps you to remove emotion from the equation by focusing on relative sizing of each component. This should help the prioritization process be more data driven. It also prevents people from dictating priorities without focussing on outcomes that provide business value. Using our WSJF Priority calculator collaboratively will also help everyone involved in the process to understand the overall vision and strategic roadmap, and how your product is likely to evolve in the short term.

What if I disagree with the calculated WSJF score?
The WSJF technique is designed to be a guide. If you feel it's appropriate, you can override a WSJF score to represent the importance of the feature to your business. You can override the WSJF scroe from the results tab. When you override a score this is displayed with a warning icon so you're aware that the score has been manually changed. The original score is visible when you hover over the icon with your cursor.

Can I save WSJF scores or values I have entered into the inputs in custom fields in Jira?
WSJF Priority Calculator for Jira allows you to save WSJF inputs and scores to custom fields on your issues. You can then use these values in JQL searches, Jira Dashboards and you can also export them to external BI tools. You can optionally choose not to save the WSJF inputs and score to custom fields.

Can I use the WSJF score in JQL Queries?
You can save the WSJF score to any custom field available to the issue which then is available to use as a queryable field using JQL

Can I add custom columns to the WSJF Priority Calculator?
You can choose to have existing data from your Jira instance appear in the WSJF Priority Calculator by using the Settings option to choose which columns to display. This can be especially useful if you store relevant data in these columns and want to have that information immediately available whilst going through the prioritization process.

How do I try WSJF Priority Calculator for Jira?
You can access a free trial of WSJF Priority Calculator for Jira on the Atlassian Marketplace.

How much does it cost?
Once you have fniished your free trial you can continue to subscribe to access WSJF Priority Calculator for Jira. Subscription costs vary depending on the number of Jira users in your instance. For up to 10 Jira users there is a flat $4 monthly fee. For each additional user after 10 up to 100 there is an additional $0.40 fee per month. For instances with more than 100 Jira users, for each additional user up to 5000, there is decreasing fee per user.

Why should I trust WSJF Priority Calculator for Jira with my data?
TeamUp Labs does not capture or store any of your data. All of your data is retained inside your Jira instance.

Who can I talk to if I have questions before I try it?
If you have questions feel free to directly reach out to @Teamuplabs on Twitter.

What if I need to raise a ticket?
If you require support you can reach us at